Provide a Seamless Buying Experience to Customers with your own E-Commerce Portal
Integrate OmegaCube ERP with industry-leading e-commerce portals such as Shopify, Amazon, and Magento, etc. to provide a seamless product buying experience to your customers. Automate front-end sales for speedy order placement and reduce order-to-cash cycles. Provide real-time order updates to your customers and improve customer satisfaction.
Key Benefits of E-Commerce Integration
Increased reach in less time
Directly connect with potential customers, varied businesses, and retailers from across the globe in a short span of time.
Increased Sales & Business Growth
24/7 accessibility of your e-commerce store to customers thereby aiding instant order placement, and product information.
Customer Behavior & Analytics
Comprehensive data analytics on customers’ buying patterns, customer inquiries, and product movement.
Increased Order and Inventory Management efficiency
Eliminates human intervention and manual data errors leading to increased data accuracy, better operational control, and speedy execution of orders.
Instantaneous inventory updates on each order thereby ensuring correct information is available to customers and business owners at all times.
Brand Promotion
Aids in brand promotion and visibility through Search Engine Optimization (SEO) capabilities of e-commerce portals, leading to increased customer count, trust, brand recognition, and growth.
How does it work?
How does Integration between OmegaCube ERP and E-commerce portals work?
Key Features of E-Commerce Integration
Instant order placement on the online e-commerce platform followed by real-time order information update on the ERP software.
Real-time inventory checks and reconciliation as and when orders are placed on the e-commerce platform and delivered.
Auto-creation of Work Order (based on the Sales Order) for the shop floor to manufacture the product.
Enable shipment details and tracking for the customer on the portal itself.
Instant invoice generation and accessibility to customers on the portal.
Auto notifications to customers in case of shipments and tracking product delivery.
Add multiple e-commerce/online and offline stores for multiple product lines using Webhooks, API, and other integration technologies.
In-depth data analytics that highlights customers’ buying behavior, product movement, and no. of sales along with demographic breakup.
Multiple payment modes for customers.
Overall, e-commerce integration gives a huge boost to the manufacturer resulting in higher online sales, larger customer reach, speedy recall & customer-refund (in case of faulty product and exchange/return), improved customer trust, and increased profitability.
Related Topics
What is Sales Management in ERP?
Sales Management in OmegaCube ERP automates and streamlines end-to-end sales workflows such as Order management, Quotation & Estimating, Customer Relationships, and billing. Through advanced capabilities such as CRM and EDI, sales management module helps manufacturers to improve customer response, order efficiency, and order tracking from order placement till customer shipment.
Order Management in OmegaCube ERP helps manufacturers to get a real-time view of their sales orders from various sources such as, website, e-commerce, cold calls, incoming enquiries etc. It automates order management workflows and helps them to improve customer response, service efficiency, supplier relationships and eliminate manual methods/paperwork.
What is Customer Relationship Management (CRM) in ERP?
Customer Relationship Management (CRM) in OmegaCube ERP eliminates manual methods of data sharing and enables manufacturers to electronically share accurate and reliable information with branches, suppliers, vendors and customers in a standardized format.
E-commerce Portal – Why should every Manufacturer have one?
Watch our video to know the long-term benefits of an e-commerce platform, how does it work with an existing ERP system, and the huge opportunity a digital selling platform has for manufacturers.