Give the power of self-service and exclusivity to your customers.
OmegaCube ERP’s Customer Portal allows you to provide to your customers, a safe and secure, individual access to their order information. Your customers can access quotes, orders, invoices, RMA, shipping information and, product data.
Key Benefits of Customer Portal
- Easily place orders from the portal.
- Single-point access to all order-related information.
- Safe and secure portal with login credentials.
Key Features of Customer Portal
- Provide comprehensive self-service access to customers
- Access customer portal through secure login.
- Provide a control system to configure and change access settings.
- Provide RFQ responses, history, quotation and estimate details.
- Setup each user at a customer with different applications and their individual user id
- Provide online ordering, past shipment history, Invoices, RMA and other functions.
- Track product shipments till it is delivered.
- Allow customers to use product configurator from the portal
- Allow customer to download product manuals, quality certificates, item specifications etc.
- Customize layouts and preferences through Product Configurator.
Related Topics
What is Sales Management in ERP?
Sales Management in OmegaCube ERP automates and streamlines end-to-end sales workflows such as Order management, Quotation & Estimating, Customer Relationships, and billing. Through advanced capabilities such as CRM and EDI, sales management module helps manufacturers to improve customer response, order efficiency, and order tracking from order placement till customer shipment.
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What is E-Commerce Integration in ERP?
OmegaCube ERP can be integrated with various e-commerce portals to automate customer order and sales management. It drastically reduces order-to-cash cycle by allowing customers to place orders directly from the ecommerce portal and get real-time order updates.
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What is Self Service Portals in ERP?
Self Service Portals in OmegaCube ERP helps manufacturers to provide portal access to customers, suppliers, vendors, sales representatives and personnel. They can access vital production information, historical data, documentation, reports, transactions etc. that increases their operational efficiency.
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