Sales Management

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Customer Service

Utilize Service Agent Console to lookup a phone number and retrieve customer information
Review all customer specific history in a central console
Drill down to transactional details

Sales Return

Provide RMA and return documentation to customers
Apply correct pricing to returns
Receive goods and trigger quality process
Generate credit memos with 1-click
Update Inventory automatically

Shipping

Integrate with UPS and Fedex
Implement One-click invoicing process
Send tracking information to customers
Generate material certifications and relevant shipping documentation automatically
Print customer specific labels
Generate Bill of Lading and other shipping documentation

Sales Reps and Commissions

Setup and calculate sales rep commissions
Define commission rules

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