Improve profitability and customer satisfaction with a greater order-fulfilment ratio and response time
OmegaCube ERP’s Order Management module lets you automate order management workflows and monitor sales orders from multiple channels in real-time. As a result, you are able to improve customer response, service efficiency and create better supplier relationships while eliminating the need for manual processes and paperwork.
Key Benefits of Order Management
- Get complete visibility into customer orders from various sources & their progress.
- Improve customer response and service by accessing orders from centralized location.
- Eliminate order & shipment delays by tracking customer order status in real-time.
- Arrive at accurate job schedule and inventory planning by monitoring customer orders & respective work orders.
- Increase on-time customer delivery, response to customers, and overall customer satisfaction.
- Improve pick and pack efficiency through bar code and RFID integration.
Key Features of Order Management
- Maintain all customer data, shipping addresses, contacts, orders, payment info in a single location.
- Specify customer specific labeling requirements.
- Manage different order types like blankets, releases, Time & Material and project orders.
- Link work orders to sales orders
- Maintain configured Item data within sales orders.
- Setup and automatically populate customer specific pricing.
- Automate invoice generation during goods dispatch to customers.
- Track order backlog and drill down to specific orders.
- Generate Pick and Pack information based on due date, shipment location.
- Generate labels automatically for items, cartons, and skids.
- Use barcode and mobile devices to pick and pack
- Provide Available-to-promise (ATP) dates based on MRP and scheduling calculations.
- Calculate material surcharges.
Related Topics
What is Sales Management in ERP?
Sales Management in OmegaCube ERP automates and streamlines end-to-end sales workflows such as Order management, Quotation & Estimating, Customer Relationships, and billing. Through advanced capabilities such as CRM and EDI, sales management module helps manufacturers to improve customer response, order efficiency, and order tracking from order placement till customer shipment.
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What is Customer Relationship Management in ERP?
Customer Relationship Management (CRM) in OmegaCube ERP is a comprehensive customer management module that enables manufacturers to increase prospect-to-customer ratio, automate lead management, improve customer response, easily execute sales campaigns and get accurate results.
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What is Work Order Management in ERP?
Work Order Management in OmegaCube ERP helps manufacturers to accurately schedule work orders, prioritize based on customer requirement and dispatch them to the shop floor. They can track work order progress throughout the production process, combine work orders and increase overall manufacturing efficiency.
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