We got your back!
We understand that good support is all about rapid response by knowledgeable staff. Our dedicated support staff understands your business and provides timely help in a friendly manner. They also have access to tools and technology to provide support in the most efficient manner.
Rapid Response
Our support staff is a phone call away. You also have access to submitting support requests using an on-line ticket system or by email.
Knowledge of your business
Our support staff has background in accounting, manufacturing and distribution. They understand how our system supports your business process. You get answers to your questions faster.
Continuous Improvement
Our support staff knows how to identify areas of improvement that can benefit your operations by greater use of the system and/or adapting to a different business process.
Disaster recovery and emergency services
You have access to skilled professionals who can help you recover from a disaster in case of hardware crashes, database downtime and/or network connectivity problems.
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