Increase customer service and sales

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PowerERP's functional features in CRM and Sales modules will help you to:

Equip your customer service representatives with configurable tools and information to perform superior call handling and order processing. Easily enter and maintain orders, print pick lists and invoices, and save order history. Define flexible pricing-from simple price lists to sophisticated multi level pricing structures-to maximize product revenues and to minimize communication errors. Maintain comprehensive customer profiles including customer credit limits and rules to avoid future credit problems. Check real-time inventory and available to promise accurately. Compute flexible sales commissions with complete control on computations and timing. Share customer information across business units, and maintain unlimited customer addresses and contacts. Eliminate the need for expensive preprinted forms and custom output programming. Turn historically static documents such as invoices, statements, purchase orders, pick/pack lists, and acknowledgments into dynamic electronic forms. Increase sales call effectiveness and customer intimacy during all contacts points. Maintain information on accounts, contacts, and prospects with automatic updates from sales, marketing, customer service, accounting, order entry, inventory, and returns handling. Leverage an easy-to-use interface to provide a 360- degree view of relevant customer and enterprise data, navigate with ease, and obtain the information you need when you need it. Create and track follow-up activities and tasks for contacts and account sales. Predict future customer needs for successful cross-sell and up-sell opportunities. Streamline the lead-to-conversion process and move from reactive to strategic account management.