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Implementation Services..
OmegaCube Technologies offers two distinct implementation
methodologies that vary which services are utilized and to
what extent, based on carefully evaluated client needs. Regardless
of the methodology selected, the following services are always
provided during pre-specified phases of the implementation:
Implementation Preparation
The purpose of this phase is to identify the scope of the
client's implementation project and to create a project plan.
Some of the items that are considered in the planning and
preparation phase include the following:
- Identify the suitable timeframe for a successful implementation
- Identify the order of PowerERP modules to be implemented
- Create a testing plan for each process
- Create a training plan for individual employees or groups
of employees
- Create a detailed project plan that documents each specific
implementation task
- Determine and incorporate critical success factors and
desired business improvement metrics into the project
plan
- Identify all project team members - both client’s and
OmegaCube’s - including executive sponsors, steering committee
members, core team members, implementation managers, key
users, and extended core team members
System Installation and Setup
The purpose of this phase is to define the client's system
environment and to deliver a training database so that subsequent
phases can begin. Some of the items comprising this phase
include the following:
- Install PowerERP on client's server
- Perform system review of installed hardware and network
components that will be working with PowerERP.
- Initialize and configure the database as the starting
point for a client-specific system
- Configure the workstations to access PowerERP
- Setup backup functions and train client administrator
on backup functions
Key User Training and Functional Design
The purpose of this phase is to review system functions, parameters,
administration procedures and business processes with the
client. Some of the items comprising this phase include the
following:
- Conduct daily hands-on training sessions - preferably
using train-the-trainer approach.
- Identify business procedures that will work best with
PowerERP
- Perform a gap analysis of the differences between company
needs and PowerERP specifications, including recommended
workarounds
- Present gap resolutions as part of the project plan
Pre-production Pilot
The purpose of this phase is to test all system transactions
as if they were being processed in a live production environment,
and to verify the results. Some of the items to be completed
in this phase include the following:
- Determine that all transactions and reporting have been
completed satisfactorily
- Resolve issues (if any) before production cut-over
Cut-over Preparation
The purpose of this step is to ensure that all master data,
open transactions, previous period closings and reports are
ready for the GO-LIVE date.
Production Cut-over and GO-LIVE
During this phase, the client runs the software in a live
production environment for their business activities. OmegaCube
will assist as planned or as needed during this phase.
For projects requiring more specialized services, OmegaCube
offers a variety of critical business and IT activities including:
Data Conversions
The purpose of this phase is to identify any data conversion
requirements. Project plan will identify files to be manually
entered and those to be converted electronically from the
client's current system. Conversions are prepared, tested
and executed as planned during this phase.
Reports Customization
The purpose of this phase is to identify and deliver any custom
inquiry and reporting needs including history, inquiries,
business statistics or custom forms.
Customizations and Interfaces
The purpose of this phase is to specify and make changes to
the software as a result of finding any functional gaps and/or
specifying interfaces to legacy or third party systems. Some
of the items to be completed in this phase include the following:
- Analyze custom requirements; specify and make changes
- Document changes and incorporate into test plans
User Operating Procedures and Documentation
The purpose of this phase is to document all end-user operating
procedures for each PowerERP module to be installed. The result
of this activity is a document that will be used for formal
end-user training prior to production cutover.
Optimization
The purpose of this phase is to conduct periodic reviews of
software performance and assess how well the project has met
the critical success factors identified at the beginning of
the project. Some of the items to be completed in this phase
include the following:
- Identify bottleneck areas and under-utilized features
- Identify additional ROI opportunities